Visitor Engagement Administration Officer

Are you a highly motivated person with a passion for history, customer service and the arts & culture sector. The History Trust of South Australia are seeking a team member to join one of its world-renowned Museums.

Job Opportunity:

The Visitor Engagement Administration Officer (SAMM) is accountable to the Visitor Engagement Manager (SAMM) and assists with the delivery of a highly positive experience of the History Trust of South Australia through its museums.

Key components of the role:

• Support the delivery of the core visitor experience at the museum.
• Assist with the administrative needs of the museum operations and provide assistance as directed by the Visitor Engagement Manager.
• Work collaboratively with the Visitor Engagement Team.
• Organise, modify and report on education bookings at the museum.
• Demonstrate high standards of customer service and actively promote, encourage and foster a positive workplace culture.
• Act as the first point of contact for administration matters pertaining to the smooth running of the museum.
• Under general direction, contribute to the development of social media, including content creation, and promotion of the museums and public programs.

About you:

The ideal candidate will be self-motivated, customer service focussed with a passion for history. Will have sound administrative skills & experience and a flair for creating marketing materials and social media content.

Special Conditions:

Some out of hour’s work may be required. Occasional weekend work may be required. Engagement in this role is subject to a satisfactory Department of Human Services Working with Children Check. Intrastate and interstate travel may be required, and a current driver’s licence is desirable. 

Location:

SA Maritime Museum, 126 Lipson St, Port Adelaide SA 5015

Application Instructions:

To apply for this position, applicants are required to submit a CV, Pre-Employment Declaration, Cover Page (refer application package) and a Capability Statement demonstrating their suitability for the role by addressing the selection criteria (Section B of the Role Statement).

Applicants should include the name, address and contact number of three (3) current referees.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Applications must be made through the I Work For SA website. Job refernce: 561126

Additional Note:

This is a full-time (1.0 FTE) maternity leave contract, starting in January 2024, for initially 6 month with possibility of extension.