Event Operations Manager

Museums Victoria
VIC - Metro
Closing Date
Thu, 08th December 2022
Position Type
Full Time
$90,067 per annum (Base of grade ) plus 10.5% superannuation.
VIC - Metro

Event Operations Manager,  contract, Museum Spaces

·     Work within the Museum Spaces team in a professional and friendly environment.

·     Based at Melbourne Museum and close to public transport

Australia's largest public museum organisation is seeking a highly organised and passionate Operations professional to work in a dynamic and fast paced environment. Your experience in the   delivery and  execution of major stakeholder events will be vital in this role . This includes the management of commercial and stakeholder opportunities across all Museums Victoria venues including Melbourne Museum, Scienceworks, Immigration Museum and Royal Exhibition Building.



Museums Victoria is a diverse and exciting place to work. Across our venues - Melbourne Museum, Royal Exhibition Building, Bunjilaka Aboriginal Cultural Centre, Immigration Museum, Scienceworks, Melbourne Planetarium and  IMAX cinemas – we present unique and exceptional experiences for more than 2 million visitors each year, who come from all over Australia and around the world to be inspired and to learn about themselves and the universe we inhabit.

To learn more about Museums Victoria, please visit museumsvictoria.com.au/about-us/


The position is accountable for optimising event operations delivery and productivity, which delivers exceptional visitor and customer experiences through the use of Museums Victoria venues for consumer, trade and business venue hire. This position oversees the execution of key stakeholder events across all sites.

Working alongside the Museum Space Management team at Melbourne Museum, key duties of this role include: 

1.    Develop and deliver best practice operational and planning systems surrounding event services across all Museums Victoria venues; develop and implement best practice systems to improve workflow and productivity.

2.    Develop and monitor operations budgets, provide high level business analysis, maintain accurate documentation and report financial performance;

3.    Lead the operations team including staff recruitment, supervision and training;

4.    Lead projects and procedural development which contribute to the implementation of the commercial strategy, as it relates to Event Operations; work collaboratively across the department and organisation to contribute to achieving the commercial objectives including to source and oversee event specific related services in line with the event specification and engage external suppliers within project budget.

5.    Identify and evaluate the viability of new commercial business partnership opportunities and assist in the negotiation preferred supplier/supplier rights contracts;

6.    Be a key Museums Victoria contact for clients, caterers, suppliers and stakeholders; enhance customer relationships wherever possible. 

7.    Develop, implement and oversee an Occupational Health & Safety standards framework for Event Operations.

8.    Build and maintain effective working relationships with key Museums Victoria internal stakeholders that help foster a commercial culture; identify and maintain strategic partnerships with industry and external stakeholders;

9.    Establish processes that integrate day-to-day venue hire and supplier services with overall Museums Victoria operations and that positively impact on visitor experiences;

10.  Maintain a high level of market knowledge and expertise regarding venue hire, and catering and supplier contracts;

11.  Take a leadership role in ensuring the work area adheres to environmental principles

12.  Play a contract administrator role for event catering, supplier and stakeholder contracts including; adherence to contract conditions, development of associated procedures, financial terms, and identification of potential cost saving supplier contracts

13.  This position will be required to participate in an on-call roster;

14.  Comply with Museums Victoria's policies and procedures and with relevant legislation and regulations.



This role is full time on going working 5 days a week and maybe required to outside of normal hours. The salary on offer is $90,067 per annum plus superannuation.


To view the position description, visit https://museumsvictoria.com.au/careers/


For more information about this position, please contact Jo Beshara on 0437 266 733

To apply, please submit the following:

•              A brief Cover letter that outlines your interest in this role.

•              A current CV detailing relevant experience.

•              A brief document outlining your responses to the Key Selection Criteria.

Please note: Applications that do not include the above elements will not be considered.

 Applications Close: Thursday  8 December 2022 (11.59 pm)



For more information about this position, please contact Jo Beshara at 0437 266 733

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