Visitor Services Officer - APS3

National Archives of Australia
Closing Date
Tue, 04th May 2021
Position Type
Full Time
$60,102 - $65,124 - fulltime equivalent (Casuals receive 20% loading)

Public Programs is responsible for developing and delivering interpreted, engaging and curated programs aimed at providing access with the national archival collection in the richest possible ways. Public Programs develops and delivers programs onsite, offsite and online through exhibitions, touring, temporary and permanent lifelong learning programs, school programs and digital experiences.

The Visitor Services Officer team is responsible for providing excellent customer service to business clients, researchers and general visitors over the phone and in person, engaging visitors to the National Office with the national archival collection and exhibitions, and delivering high quality programs to school and lifelong learning audiences. 

Opportunities will be non-ongoing with possible ongoing (permanent) employment. Fulltime, part-time casual positions will be offered.

Eligibility: Applicants must be Australian citizens and be able to obtain and maintain a security clearance to Baseline.

The successful applicant must have the ability to obtain a Working with Vulnerable People Registration.

How to apply: Applications must be submitted via our online e-recruitment system. Applicants must in 1000 words or less outline the skills and relevant experience you would bring to this role. Please refer to the position description for this role.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see:


Contact Officer - Michelle Hughes,, (02) 6212 3967

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